Wheel Lug Stud - DORMAN - AUTOGRADE - New DORMAN - AUTOGRADE Wheel Lug Stud
Part: 610-784.1- Durable material - carbon steel meets SAE automotive industry standards for strength and hardness
- Trustworthy quality - backed by team of professional engineers and quality control specialists in the United States
- Corrosion resistant - extensive salt spray testing helps ensure years of durability against rust
- Tensile tested - lug studs undergo industry-standard proof-load testing to ensure strength
- Manufacturer:
- DORMAN - AUTOGRADE
- Part Number:
- 610-784.1
- Manufacturer Part Number:
- 610-784.1
- Description:
- Wheel Lug Stud
- Long Description:
- Wheel Lug Stud
- Part Type:
- Wheel Lug Stud
- Category:
- Tire/Wheel
- Subcategory:
- Hardware Fasteners And Fittings
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 0.12 pounds
- Height:
- 1"
- Width:
- 1"
- Length:
- 3"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 0
- Minimum Order Qty:
- 1
- Item GTIN:
- 889245623720
Technical Details
- CTO
- US
- Emission Code
- 1
- Harmonized Tariff Code (Schedule B)
- 7318152000
- Life Cycle Status Code
- 2
- Life Cycle Status Description
- Available to Order
- National Popularity Code
- C
- PRC
- NEW
- APS
- Ram 3500 2023-12, Ram 4000 2023-12
- Application Summary
- Ram 3500 2023-12, Ram 4000 2023-12
- Long Product Description
- M14-1.50 Serrated Wheel Stud - 15.8mm Knurl, 79.5mm Length
- FAB
- Durable material - carbon steel meets SAE automotive industry standards for strength and hardness
- FAB
- Trustworthy quality - backed by team of professional engineers and quality control specialists in the United States
- FAB
- Corrosion resistant - extensive salt spray testing helps ensure years of durability against rust
- FAB
- Tensile tested - lug studs undergo industry-standard proof-load testing to ensure strength
- Key Search Words
- Wheel, Lug, Stud, Studs, Wheels, Lugs, Fastener, Fasteners
- KSW
- Wheel, Lug, Stud, Studs, Wheels, Lugs, Fastener, Fasteners
- Label Description
- WHEEL STUD
- Marketing Description
- These wheel lug studs are made of carbon steel and tested to demanding automotive industry standards to ensure strength, longevity and safety.
- Short Product Description
- Wheel Stud
- Slang Description
- Wheel Stud
- Slang Description
- Wheel Bolt
- SLD
- Wheel Stud
- SLD
- Wheel Bolt
- Bolt Grade
- 10.9
- Color
- Silver
- Finish
- Clear
- Grade Type
- Regular
- Head Diameter
- 20.3 mm
- Length
- 84.8 MM
- Material
- Steel
- Package Contents
- 1 Wheel Lug Stud
- Quick-Start Nose
- No
- SAE or Metric
- Metric
- Shoulder Diameter
- 15.4 MM
- Shoulder Length
- 16.3 mm IN
- Shoulder Shape
- Round
- Shoulder Thickness
- 15.4 MM
- Splined
- No
- Splined Bore Diameter
- 15.8 MM
- Style
- Serrated Stud
- Thread Diameter
- 14 MM
- Thread Direction
- Clockwise (Right)
- Thread Length
- 57.7 mm IN
- Thread Pitch
- 1.5 mm
- Thread Size
- M14-1.50
- Thread Type
- Coarse
- Under Head Length
- 79.5 mm
Specifications
The DORMAN - AUTOGRADE Wheel Lug Stud contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 88 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 2024 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2023 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2023 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2023 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2023 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2023 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2023 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2022 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2022 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2022 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2022 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2022 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2022 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2021 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2021 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2021 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2021 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2021 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2021 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2020 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2020 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2020 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2020 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2020 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2020 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2019 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2019 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2019 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2019 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2019 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2019 | Ram | 4000 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2018 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2017 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2016 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2015 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 370HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.4L 6424cc V8 GAS FI VIN J 410HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Standard Cab Pickup; Quantity needed per vehicle: 1 |
| 2014 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2013 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T 383HP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2013 | Ram | 4000 | 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2012 | Ram | 3500 | 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2012 | Ram | 3500 | 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged | [Wheel Lug Stud] Rear; Quantity needed per vehicle: 1 |
| 2012 | Ram | 4000 | 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
| 2012 | Ram | 4000 | 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged | [Wheel Lug Stud] Rear; 4WD; Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.