Interior Panel Retainer - DORMAN - AUTOGRADE - New DORMAN - AUTOGRADE Interior Panel Retainer
Part: 961-361- Quality material - this retainer is made of durable material for long-lasting service
- Ideal replacement - this retainer matches the fit and function of the original equipment retainer for this vehicle application
- Versatile design - this retainer is suitable for a variety of automotive uses
- Excellent value - this part offers original equipment quality at a competitive cost
- Manufacturer:
- DORMAN - AUTOGRADE
- Part Number:
- 961-361
- Manufacturer Part Number:
- 961-361
- Description:
- Interior Panel Retainer
- Long Description:
- Interior Panel Retainer
- Part Type:
- Interior Panel Retainer
- Category:
- Body
- Subcategory:
- Hardware Fasteners And Fittings
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 0.125 pounds
- Height:
- 1"
- Width:
- 2.65"
- Length:
- 4"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 0
- Minimum Order Qty:
- 1
- Item GTIN:
- 037495546980
Technical Details
- Long Product Description
- Nylon Panel Trim Retainer
- FAB
- Quality material - this retainer is made of durable material for long-lasting service
- FAB
- Ideal replacement - this retainer matches the fit and function of the original equipment retainer for this vehicle application
- FAB
- Versatile design - this retainer is suitable for a variety of automotive uses
- FAB
- Excellent value - this part offers original equipment quality at a competitive cost
- Key Search Words
- Multi, Purpose, Retainer, Retainers, Purposes
- KSW
- Multi, Purpose, Retainer, Retainers, Purposes
- Label Description
- PANEL TRIM RETAINER
- Marketing Description
- Constructed of quality materials, this multi-purpose retainer provides the same function and versatility as the original equipment retainer ensuring long service life.
- Short Product Description
- PANEL TRIM RETAINER
- Slang Description
- General Use Retainer
- SLD
- General Use Retainer
- CTO
- CN
- Emission Code
- 1
- Harmonized Tariff Code (Schedule B)
- 3926909988
- Life Cycle Status Code
- 2
- Life Cycle Status Description
- Available to Order
- National Popularity Code
- W
- PRC
- NEW
- Color
- Black
- Material
- Nylon
- Package Contents
- 2 Retainers
Specifications
The DORMAN - AUTOGRADE Interior Panel Retainer contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 117 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 1997 | Ford | F-250 HD | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-250 HD | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-250 HD | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-450 Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1997 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | Bronco | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | Bronco | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-150 | 4.9L 4917cc L6 BI-FUEL FI VIN Z U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-150 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-150 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 4.9L 4917cc L6 BI-FUEL FI VIN Z U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-250 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1996 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | Bronco | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | Bronco | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-150 | 4.9L 4917cc L6 BI-FUEL FI VIN Z U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-150 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-150 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN R U/KHP OHV Naturally Aspirated Windsor | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 4.9L 4917cc L6 BI-FUEL FI VIN Z U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-250 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1995 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | Bronco | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | Bronco | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-150 | 3.8L 3797cc V6 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-150 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-150 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN R U/KHP OHV Naturally Aspirated Windsor | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN K U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-250 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN K U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN K U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1994 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | Bronco | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | Bronco | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-150 | 3.8L 3797cc V6 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-150 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-150 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN R U/KHP OHV Naturally Aspirated Windsor | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN C U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-250 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN C U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN C U/KHP OHV Turbocharged | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1993 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | Bronco | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | Bronco | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | Bronco | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-150 | 3.8L 3797cc V6 GAS FI VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-150 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-150 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-150 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 5.8L 5753cc V8 GAS - VIN - U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-250 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-350 | 5.0L -cc V8 GAS FI VIN N U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-Super Duty | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
| 1992 | Ford | F-Super Duty | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.