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1989 Mercury Sable
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Door Window Switch - DORMAN - HELP - New DORMAN - HELP Door Window Switch
Part: 49235- Direct replacement - This power window switch fits, functions and matches the appearance of the original switch for a perfect replacement every time
- Quality construction - manufactured from premium materials for a long service life
- Quality tested - has undergone simulation and endurance testing to ensure proper fit and performance
- Excellent value - original equipment quality at a lower price
- Manufacturer:
- DORMAN - HELP
- Part Number:
- 49235
- Manufacturer Part Number:
- 49235
- Description:
- Door Window Switch
- Long Description:
- Door Window Switch
- Part Type:
- Door Window Switch
- Category:
- Electrical Lighting/Body
- Subcategory:
- Switches Solenoids And Actuators
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 0.244 pounds
- Height:
- 1.8"
- Width:
- 3.469"
- Length:
- 8.25"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 0
- Minimum Order Qty:
- 1
- Item GTIN:
- 037495492355
Technical Details
- CTO
- CN
- Emission Code
- 1
- Harmonized Tariff Code (Schedule B)
- 8536509065
- Life Cycle Status Code
- 2
- Life Cycle Status Description
- Available to Order
- National Popularity Code
- C
- PRC
- NEW
- Color
- Silver
- Color
- Black
- Connector Gender
- Female
- Housing Material
- Plastic
- Illuminated
- Yes
- Instruction Manual Included
- No
- Mounting Hardware Included
- No
- Package Contents
- 1 Door Window Switch
- Terminal Gender
- Male
- Terminal Type
- Bullet
- Wiring Harness Included
- No
- Application Summary
- Ford 1997-86, Mercury 1994-86
- Long Product Description
- Power Window Switch- Front Left, 5 Button
- FAB
- Direct replacement - This power window switch fits, functions and matches the appearance of the original switch for a perfect replacement every time
- FAB
- Quality construction - manufactured from premium materials for a long service life
- FAB
- Quality tested - has undergone simulation and endurance testing to ensure proper fit and performance
- FAB
- Excellent value - original equipment quality at a lower price
- Key Search Words
- Door, Window, Switch, Doors, Switches, Windows, Electrical
- Label Description
- POWER WINDOW SWITCH
- Marketing Description
- A failing power window switch doesn't have to mean a trip to the dealer. This power window switch matches the appearance and function of the vehicle's original switch. It's engineered for durability and simple plug-and-play installation.
- Short Product Description
- POWER WINDOW SWITCH
- Slang Description
- Power Window Switch
- Slang Description
- Window Motor Switch
Specifications
The DORMAN - HELP Door Window Switch contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 93 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 1997 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1997 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1996 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1995 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | Explorer | 4.0L -cc V6 GAS FI VIN X U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 4.9L 4917cc L6 GAS FI VIN Y U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 5.8L 5753cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN F U/KHP OHV Turbocharged Power-Stroke | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN K U/KHP OHV Turbocharged | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.3L -cc V8 DIESEL FI VIN M U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | F-350 | 7.5L -cc V8 GAS FI VIN G U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; 4 Door; Quantity needed per vehicle: 1 |
| 1994 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1994 | Ford | Tempo | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1994 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1994 | Mercury | Topaz | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1993 | Ford | Explorer | 4.0L -cc V6 GAS FI VIN X U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1993 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN M U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1993 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1993 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1993 | Ford | Tempo | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1993 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1993 | Mercury | Topaz | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1992 | Ford | Explorer | 4.0L -cc V6 GAS FI VIN X U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1992 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN M U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1992 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1992 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1992 | Ford | Tempo | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1992 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1992 | Mercury | Topaz | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Explorer | 4.0L -cc V6 GAS FI VIN X U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN M U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1991 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1991 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN Y U/KHP DOHC Naturally Aspirated SHO | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Taurus | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Mercury | Sable | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1991 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN A U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1990 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1990 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN Y U/KHP DOHC Naturally Aspirated SHO | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Taurus | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Mercury | Sable | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1990 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN A U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1989 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1989 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN Y U/KHP DOHC Naturally Aspirated SHO | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Taurus | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Mercury | Sable | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1989 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN A U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1988 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1988 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Ford | Taurus | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Ford | Tempo | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Mercury | Sable | 3.8L -cc V6 GAS FI VIN 4 U/KHP OHV Naturally Aspirated | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN S U/KHP OHV Naturally Aspirated HSC-High Output | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1988 | Mercury | Topaz | 2.3L -cc L4 GAS FI VIN X U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1987 | Ford | Mustang | 2.3L -cc L4 GAS FI VIN A U/KHP SOHC Naturally Aspirated | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1987 | Ford | Mustang | 5.0L -cc V8 GAS FI VIN E U/KHP OHV Naturally Aspirated HO | [Door Window Switch] Front Left; Convertible; Quantity needed per vehicle: 1 |
| 1987 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1987 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1987 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1986 | Ford | Taurus | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1986 | Ford | Taurus | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1986 | Mercury | Sable | 2.5L -cc L4 GAS FI VIN D U/KHP OHV Naturally Aspirated HSC | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
| 1986 | Mercury | Sable | 3.0L 2986cc V6 GAS FI VIN U U/KHP OHV Naturally Aspirated Vulcan | [Door Window Switch] Front Left; Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.