- Manufacturer:
- DORMAN OE SOLUTIONS
- Part Number:
- 902-682
- Manufacturer Part Number:
- 902-682
- Description:
- Engine Coolant Thermostat Housin
- Long Description:
- Engine Coolant Thermostat Housing
- Part Type:
- Engine Coolant Thermostat Housing
- Category:
- Belts/Cooling
- Subcategory:
- Thermostat And Housing
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 0.6 pounds
- Height:
- 3.3"
- Width:
- 3.3"
- Length:
- 7.6"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 0
- Minimum Order Qty:
- 1
- Item GTIN:
- 885484362314
Technical Details
- Color
- Black
- Flange Length
- 3.325 IN
- Outlet Port Quantity
- 1
- Thermostat Included
- Yes
- Long Product Description
- Integrated Thermostat Housing Assembly
- Slang Description
- Thermostat Housing
- Short Product Description
- Thermst Housing Assy
- Key Search Words
- Coolant, Thermostat, Housing, Assembly, Thermostats, Housings, Assemblies
- Application Summary
- Ford 2018-13, Ford 2008-07, Lincoln 2016-13, Mazda 2015-04
- Material
- Plastic
- Grade Type
- Regular
- Inside Diameter
- 1.105 in; 0.562 in
- Package Contents
- 1 Thermostat Housing; 1 Thermostat Assembly
- CTO
- CN
- Emission Code
- 1
- Harmonized Tariff Code (Schedule B)
- 8481909090
- Life Cycle Status Code
- 2
- Life Cycle Status Description
- Available to Order
- National Popularity Code
- A
- PRC
- NEW
- Bleeder Hole
- No
- Bolt Hole Center To Bolt Hole Center
- 2.08 in; 1.925 in; 2.986 in
- Mounting Hardware Included
- No
- Gasket Or Seal Included
- Yes
- Flange Thickness
- 0.466 IN
- Flange Width
- 2.8 IN
- Thermostat Opening Temperature
- 180 Deg. F.
- Mounting Hole Quantity
- 3
- Gasket Type
- Gasket
Specifications
The DORMAN OE SOLUTIONS Engine Coolant Thermostat Housin contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 110 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 2018 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2018 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2017 | Ford | EcoSport | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated Duratec | Quantity needed per vehicle: 1 |
| 2017 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2017 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2017 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Ford | EcoSport | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated Duratec | Quantity needed per vehicle: 1 |
| 2016 | Ford | Escape | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2016 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2016 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2015 | Ford | EcoSport | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated Duratec | Quantity needed per vehicle: 1 |
| 2015 | Ford | Escape | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2015 | Ford | Explorer | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2015 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2015 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2015 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2015 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2015 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2015 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 158HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2015 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2014 | Ford | EcoSport | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated Duratec | Quantity needed per vehicle: 1 |
| 2014 | Ford | Escape | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2014 | Ford | Explorer | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2014 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2014 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2014 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2014 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2014 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2014 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 158HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2014 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2013 | Ford | EcoSport | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated Duratec | Quantity needed per vehicle: 1 |
| 2013 | Ford | Escape | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2013 | Ford | Explorer | 2.0L 1999cc L4 GAS FI VIN 9 290HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2013 | Ford | Focus | 2.0L 1999cc L4 GAS FI VIN 9 252HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2013 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2013 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | Turbo; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 1998cc L4 GAS FI VIN 7 155HP DOHC Naturally Aspirated SKYACTIV | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 1998cc L4 GAS FI VIN 8 155HP DOHC Naturally Aspirated SKYACTIV | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 1998cc L4 GAS FI VIN P 155HP DOHC Naturally Aspirated SKYACTIV | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2013 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2013 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2012 | Mazda | 3 | 2.0L 1998cc L4 GAS FI VIN 7 155HP DOHC Naturally Aspirated SKYACTIV | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2012 | Mazda | 3 | 2.0L 1998cc L4 GAS FI VIN 8 155HP DOHC Naturally Aspirated SKYACTIV | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2012 | Mazda | 3 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2012 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2012 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | 5 Speed Trans; Quantity needed per vehicle: 1 |
| 2012 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2012 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2011 | Mazda | 3 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2011 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2011 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2011 | Mazda | 3 Sport | 2.0L 1998cc L4 GAS FI VIN 8 155HP DOHC Naturally Aspirated SKYACTIV | Quantity needed per vehicle: 1 |
| 2011 | Mazda | 3 Sport | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2011 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2011 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 3 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 3 Sport | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 3 Sport | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN 3 U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN L U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | MX-5 | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2010 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN 3 U/KHP DOHC Naturally Aspirated | Natural; Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN 4 U/KHP DOHC Naturally Aspirated | Natural; Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 Sport | 2.0L 2000cc L4 GAS FI VIN F U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 3 Sport | 2.0L 2000cc L4 GAS FI VIN G U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN 3 U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN L U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | MX-5 | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2009 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN F 167HP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2008 | Ford | Fiesta | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | ST; Quantity needed per vehicle: 1 |
| 2008 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2008 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Natural; Quantity needed per vehicle: 1 |
| 2008 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2008 | Mazda | MX-5 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2008 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2007 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2007 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Natural; Quantity needed per vehicle: 1 |
| 2007 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2007 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2007 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2006 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2006 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2006 | Mazda | 5 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2006 | Mazda | MX-5 | 2.0L 1999cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | Quantity needed per vehicle: 1 |
| 2006 | Mazda | MX-5 Miata | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2005 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2005 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2004 | Mazda | 3 | 2.0L 2000cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
| 2004 | Mazda | 3 | 2.3L 2260cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.