Engine Valve Cover Gasket Set - FELPRO - New FELPRO Engine Valve Cover Gasket Set

Part: VS 50668 R-2
  • ENGINEERED TO PERFORM -- Proprietary cork-rubber formulation
  • EVERY PART FOR THE REPAIR -- Fel-Pro gasket sets include every part needed for the repair unless otherwise noted
  • REAL-WORLD TESTED -- Parts are tested on-vehicle and validated to ensure optimal performance on the road
  • DESIGNED FOR IMPERFECT SEALING SURFACES -- Engineered and manufactured specifically for the repair environment to help seal imperfect sealing surfaces
  • SUPERIOR SEAL -- Highly conformable to accommodate for the imperfect sealing surfaces
  • Price:   $ 355.58

  • Availability: In Stock

Product Details

Manufacturer:
FELPRO
Part Number:
VS 50668 R-2
Manufacturer Part Number:
VS 50668 R-2
Description:
Engine Valve Cover Gasket Set
Long Description:
Engine Valve Cover Gasket Set
Part Type:
Engine Valve Cover Gasket Set
Category:
Engine
Subcategory:
Gaskets And Sealing Systems

Technical Details

Condition:
New
Product Fit:
Direct Fit
Weight:
1.93 pounds
Height:
1"
Width:
9.5"
Length:
29.75"
UOM:
EA
Quantity Sold:
Sold individually
Qty Per Application:
1
Minimum Order Qty:
1
Item GTIN:
019826266729

Specifications

Marketing Description
Fel-Pro gaskets offer 100% vehicle sealing with application-specific materials to give you sealing solutions with the performance and durability professionals trust
Short Product Description
Valve Cover Gasket
Application Summary
2011-2020 Ram 2500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2011-2020 Ram 3500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2011-2020 Ram 4500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2011-2020 Ram 5500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2007-2010 Dodge Ram 2500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2007-2010 Dodge Ram 3500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2008-2010 Dodge Ram 4500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0); 2008-2010 Dodge Ram 5500 (Upper) (Liter: 6.7 & Engine(ci): 408 & Cylinder: 6 & Block: L & Bore(in): 4.2126 & Bore(mm): 107.0 & Stroke(in): 4.8819 & Stroke(mm): 124.0)
Long Product Description
Engine Valve Cover Gasket Set
Extended Product Description
FEL-PRO VS 50668 R-2 Engine Valve Cover Gasket Set
FAB
ENGINEERED TO PERFORM -- Proprietary cork-rubber formulation
FAB
EVERY PART FOR THE REPAIR -- Fel-Pro gasket sets include every part needed for the repair unless otherwise noted
FAB
REAL-WORLD TESTED -- Parts are tested on-vehicle and validated to ensure optimal performance on the road
FAB
DESIGNED FOR IMPERFECT SEALING SURFACES -- Engineered and manufactured specifically for the repair environment to help seal imperfect sealing surfaces
FAB
SUPERIOR SEAL -- Highly conformable to accommodate for the imperfect sealing surfaces
Product Description - Invoice
Valve Cover Gasket
Gasket Sealant Included
No
CTO
US
Emission Code
4
Canadian Harmonizing Tariff Code
4016931050
Harmonized Tariff Code (Schedule B)
4016931050
Harmonized Tariff Code (HTS)
4016931050
Life Cycle Status Code
2
Life Cycle Status Description
Available to Order
SDR Required Flag
N
PRC
NEW
Taxable
Y

The FELPRO Engine Valve Cover Gasket Set contains no remanufactured components, and is designed to operate in either city or highway driving.

This part fits at least: 92 vehicles

Year Make Model Engine Notes
2020 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2020 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2020 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2020 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2020 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2020 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 400HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2019 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 360HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2018 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2017 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2016 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2015 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2014 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 2500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 350HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 370HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 3500 6.7L -cc L6 DIESEL FI VIN L 385HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 4500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 320HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2013 Ram 5500 6.7L -cc L6 DIESEL FI VIN L 325HP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2012 Ram 2500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2012 Ram 3500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2012 Ram 4500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2012 Ram 5500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2011 Ram 2500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2011 Ram 3500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2011 Ram 4500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2011 Ram 5500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2010 Dodge Ram 2500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2010 Dodge Ram 3500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2010 Dodge Ram 4500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2010 Dodge Ram 5500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2009 Dodge Ram 2500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2009 Dodge Ram 3500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2009 Dodge Ram 4500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2009 Dodge Ram 5500 6.7L -cc L6 DIESEL FI VIN L U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2008 Dodge Ram 2500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2008 Dodge Ram 3500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2008 Dodge Ram 4500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2008 Dodge Ram 5500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2007 Dodge Ram 2500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1
2007 Dodge Ram 3500 6.7L -cc L6 DIESEL FI VIN A U/KHP OHV Turbocharged [Engine Valve Cover Gasket Set] Upper; Quantity needed per vehicle: 1

Warranty Information

New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.

For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.

All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.

Under NO circumstances will our liability exceed the amount of the original sale.

Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.

The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.

All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.

Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.