Engine Oil Filter - FRAM - New FRAM Extra Guard Engine Oil Filter
Part: CH9911- FRAM Extra Guard(R) Oil Filters deliver advanced engine protection for everyday drivers who perform routine oil changes at OE recommended intervals. Extra Guard is engineered for extended performance that meets all manufacturers' recommended change intervals. No matter what you drive, or what motor oil you use, FRAM(R) has a filter for you.
- Manufacturer:
- FRAM
- Part Number:
- CH9911
- Manufacturer Part Number:
- CH9911
- Description:
- Engine Oil Filter
- Long Description:
- Extra Guard Engine Oil Filter
- Part Type:
- Engine Oil Filter
- Category:
- Engine
- Subcategory:
- Filters
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 0.217 pounds
- Height:
- 5.212"
- Width:
- 2.786"
- Length:
- 2.786"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 0
- Minimum Order Qty:
- 1
- Item GTIN:
Technical Details
- Associated Comments
- Cartridge Oil Filter
- Application Summary
- 15-12 AUDI, 09-05 AUDI, 14-05 VOLKSWAGEN
- Long Product Description
- FRAM, CH9911, Oil Filter
- Product Description - Invoice
- FRAM Extra Guard Oil Filter (Cartridge)
- Key Search Words
- fram oil filter, fram oil filters, fram oil filter finder, fram oil, oil filters fram, extra guard oil filter, oil filter, oil filter lookup, oil filters, oil filter for, fram catridge filter, fram extra filter, catridge filter
- Marketing Description
- FRAM Extra Guard(R) Oil Filters deliver advanced engine protection for everyday drivers who perform routine oil changes at OE recommended intervals. Extra Guard is engineered for extended performance that meets all manufacturers' recommended change intervals. No matter what you drive, or what motor oil you use, FRAM(R) has a filter for you.
- Short Product Description
- Oil Filter
- Anti-Drain Back Valve
- No
- Anti-Drain Back Valve
- No
- Bypass Relief Valve
- No
- By-pass Valve
- No
- Filter Height
- 4.93 IN
- Filter Inside Diameter
- 1.22 IN
- Filter Media Material
- Cellulose
- Filter Outside Diameter
- 2.5 IN
- Filter Style
- Cartridge
- Filter Type
- Cartridge
- Filtering Material
- Cellulose and synthetic glass fiber blended media
- Gasket Material
- Nitrile rubber compound
- Height
- 4.921 IN
- Inner Diameter Bottom
- 1.083 IN
- Inside Diameter Top
- 1.083 IN
- Internet Product Code (IPC)
- DE65E5458F1
- Item has MSDS (SDS)?
- N
- Marine Approved
- No
- MFG Brand Name
- FRAM
- MFG Model # (Series)
- -07
- MFG Name
- FRAM
- Mount Hole Quantity
- Male/Female
- Non Slip Grip
- No
- Original Equipment Replacement
- Yes
- Outside Diameter
- 2.502 IN
- Product Has Energy Star Logo
- No
- Supplier Company Name
- FramGroup
- Torque Nut
- No
- Transmission Pan Gasket Included
- Yes
- CTO
- CN
- Harmonized Tariff Code (Schedule B)
- 8421230000
- Life Cycle Status Code
- 2
- SDR Required Flag
- N
- National Popularity Code
- A
- Remanufactured Part
- N
- Taxable
- Y
- Warranty Special UOM
- SR
- Warranty Time
- 30
- Warranty Time UOM
- DA
Specifications
The FRAM Engine Oil Filter contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 89 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 2024 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 401HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2024 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 401HP DOHC Turbocharged TFSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2023 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged TFSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2023 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 401HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2023 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged TFSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2022 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 401HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2022 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 394HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2022 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged TFSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2021 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 394HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2020 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 394HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2020 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 394HP DOHC Turbocharged TFSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2020 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 394HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2019 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2019 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2018 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2018 | Audi | TT RS Quattro | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2017 | Audi | RS3 | 2.5L 2480cc L5 GAS FI VIN - 400HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2015 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated TSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2015 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated TSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2015 | Volkswagen | Passat | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated TSI | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2014 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2014 | Volkswagen | Golf | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2014 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2014 | Volkswagen | Passat | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2013 | Audi | TT Quattro | 2.0L 1984cc L4 GAS FI VIN - 265HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: CDMA; Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Golf | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] GAS; Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Golf | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Golf R | 2.0L 1984cc L4 GAS FI VIN - 256HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] GAS; Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2013 | Volkswagen | Passat | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2012 | Audi | TT Quattro | 2.0L 1984cc L4 GAS FI VIN - 265HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: CDMA; Quantity needed per vehicle: 1 |
| 2012 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2012 | Volkswagen | Golf | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2012 | Volkswagen | Golf R | 2.0L 1984cc L4 GAS FI VIN - 256HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] GAS; Quantity needed per vehicle: 1 |
| 2012 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2012 | Volkswagen | Passat | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2011 | Volkswagen | Golf | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2011 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2010 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2010 | Volkswagen | Golf | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2010 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2009 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Cabriolet; Quantity needed per vehicle: 1 |
| 2009 | Audi | A4 Quattro | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Cabriolet; Quantity needed per vehicle: 1 |
| 2009 | Audi | TT | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2009 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2009 | Volkswagen | Eos | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2009 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2009 | Volkswagen | Rabbit | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2008 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Audi | A4 Quattro | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Audi | TT | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Eos | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | GTI | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Jetta | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Passat | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Eng Code: BPY; Quantity needed per vehicle: 1 |
| 2008 | Volkswagen | Rabbit | 2.5L 2480cc L5 GAS FI VIN - 170HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Audi | A4 Quattro | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Eos | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | GTI | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Jetta | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Jetta | 2.0L 1984cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated N/A | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Passat | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2007 | Volkswagen | Rabbit | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN - U/KHP DOHC Turbocharged N/A | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Audi | A4 Quattro | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Beetle | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | GTI | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Jetta | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Jetta | 2.0L 1984cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated N/A | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Passat | 2.0L 1984cc L4 GAS FI VIN - 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2006 | Volkswagen | Rabbit | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2005 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2005 | Audi | A3 | 2.0L 1984cc L4 GAS FI VIN - U/KHP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2005 | Audi | A4 | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2005 | Audi | A4 Quattro | 2.0L 1984cc L4 GAS FI VIN F 200HP DOHC Turbocharged | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
| 2005 | Volkswagen | Jetta | 2.5L 2480cc L5 GAS FI VIN - 150HP DOHC Naturally Aspirated | [Extra Guard Engine Oil Filter] Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.