- Manufacturer:
- GATES
- Part Number:
- 37195P
- Manufacturer Part Number:
- 37195P
- Description:
- Alternator Decoupler Pulley
- Long Description:
- Decoupler Pulley
- Part Type:
- Alternator Decoupler Pulley
- Category:
- Electrical Charging/Starting
- Subcategory:
- Alternator And Generator And Related Components
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 1.44 pounds
- Height:
- 2.938"
- Width:
- 3.125"
- Length:
- 3.125"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 1
- Minimum Order Qty:
- 1
- Item GTIN:
- 770075627678
Technical Details
- Abbreviated Product Description
- Pulley
- Application Summary
- 2020-15 Ford, Edge, 4-Cyl. 2.0 L, Alt. Decoupler Pulley
- Long Product Description
- DriveAlign Overrunning Alternator Decoupler Pulley (ADP)
- FAB
- Patented design unmatched by any other supplier
- FAB
- Exact OE replacement
- FAB
- Chosen by OEM to reduce noise, vibration and harshness and improve fuel economy
- Product Description - Invoice
- Decoupler Pulley
- Marketing Description
- Gates DriveAlign Alternator Decoupler Pulleys allow the alternator to "free-wheel" or "overrun" every time the engine decelerates and provide vibration isolation within the accessory belt drive system. This results in smoother engine performance, efficiency and increased belt and component life. The line consists of overrunning alternator decoupler pulleys and one-way clutches (not interchangeable).
- Short Product Description
- Belt Pulley
- TLE
- DriveAlign(R) Overrunning Alternator Decoupler Pulley (ADP)
- Bore Diameter
- 14 MM
- Contact Surface
- V-Ribbed Grooved
- Contents
- Pulley, Dust Cap
- Description
- Alternator Decoupler Pulley
- Flanged
- Yes
- Grade Type
- OE Exact
- Groove Quantity
- 4
- Installation Tools Requirements
- 91024-3
- Material
- Steel
- Outside Diameter
- 59 MM
- Width
- 47 MM
- CTO
- CA
- Harmonized Tariff Code (Schedule B)
- 8483509040
- Life Cycle Status Code
- A
- SDR Required Flag
- N
- National Popularity Code
- C
- Taxable
- Y
Specifications
The GATES Alternator Decoupler Pulley contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 94 vehicles
| Year | Make | Model | Engine | Notes |
|---|---|---|---|---|
| 2023 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN D 330HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2023 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2023 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2022 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN D 330HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2022 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2022 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2021 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN D 330HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2021 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2021 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Ford | Fusion | 2.5L 2488cc L4 FLEX FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] FLEX; Quantity needed per vehicle: 1 |
| 2020 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN D 330HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2020 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Ford | Explorer | 2.3L 2300cc L4 GAS FI VIN H 280HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Ford | Fusion | 2.5L 2488cc L4 FLEX FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] FLEX; Quantity needed per vehicle: 1 |
| 2019 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2019 | Lincoln | Nautilus | 2.0L 1999cc L4 GAS FI VIN 9 250HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Ford | Fusion | 2.5L 2488cc L4 FLEX FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] FLEX; Quantity needed per vehicle: 1 |
| 2018 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Lincoln | MKC | 2.3L 2300cc L4 GAS FI VIN H 285HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2018 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Ford | Fusion | 2.5L 2488cc L4 FLEX FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] FLEX; Quantity needed per vehicle: 1 |
| 2017 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 305HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 310HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Lincoln | MKC | 2.3L 2300cc L4 GAS FI VIN H 285HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2017 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 175HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 305HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKC | 2.3L 2300cc L4 GAS FI VIN H 285HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2016 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Edge | 2.0L 1999cc L4 GAS FI VIN 9 245HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 170HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Mustang | 2.3L 2300cc L4 GAS FI VIN H 305HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKC | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKC | 2.3L 2300cc L4 GAS FI VIN H 285HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2015 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 170HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Ford | Special Service Police Sedan | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2014 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Ford | Fusion | 2.0L 1999cc L4 GAS FI VIN 9 236HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated N/A | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Ford | Fusion | 2.5L 2488cc L4 GAS FI VIN 7 170HP DOHC Naturally Aspirated i-VCT | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Ford | Taurus | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKT | 2.0L 1999cc L4 GAS FI VIN 9 237HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKT | 3.5L 3496cc V6 GAS FI VIN T 365HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKT | 3.7L 3726cc V6 GAS FI VIN K 303HP DOHC Naturally Aspirated Duratec | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
| 2013 | Lincoln | MKZ | 2.0L 1999cc L4 GAS FI VIN 9 240HP DOHC Turbocharged EcoBoost | [Decoupler Pulley] GAS; Quantity needed per vehicle: 1 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.