Suspension Ball Joint - MOOG - New MOOG Suspension Ball Joint
Part: K500063- EASY TO INSTALL -- Precision tolerances for easy installation and steering alignment giving you a perfect fit right out of the box
- GREASEABLE SOCKET -- Reduces corrosion and wear by allowing new lubricant to flush contaminants
- COMPREHENSIVE COVERAGE -- Available for foreign and domestic nameplates
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate seals out debris and minimizes looseness, reducing bearing wear and promoting longer life
- ABSORBS IMPACT -- Belleville preload washer helps keep the bearing package tight as bearings wear
- STRONG AND DURABLE -- Ball studs are heat treated to match or exceed OE requirements to inhibit premature failure and improve fatigue strength
- PROBLEM SOLVER(R) GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- Manufacturer:
- MOOG
- Part Number:
- K500063
- Manufacturer Part Number:
- K500063
- Description:
- Suspension Ball Joint
- Long Description:
- Suspension Ball Joint
- Part Type:
- Suspension Ball Joint
- Category:
- Suspension
- Subcategory:
- Suspension Springs And Related Components
Product Details
- Condition:
- New
- Product Fit:
- Direct Fit
- Weight:
- 1.1 pounds
- Height:
- 2.75"
- Width:
- 2.75"
- Length:
- 3.25"
- UOM:
- EA
- Quantity Sold:
- Sold individually
- Qty Per Application:
- 2
- Minimum Order Qty:
- 1
- Item GTIN:
- 080066430829
Technical Details
- CTO
- US
- Emission Code
- 4
- Canadian Harmonizing Tariff Code
- 8708809900
- Harmonized Tariff Code (Schedule B)
- 8708807000
- Harmonized Tariff Code (HTS)
- 8708806590
- Life Cycle Status Code
- 2
- Life Cycle Status Description
- Available to Order
- SDR Required Flag
- N
- PRC
- NEW
- Taxable
- Y
- APS
- 2007-2012 Dodge Caliber (Front Lower) (Qualifier: Includes Powdered-Metal Gusher Bearing To Allow Grease To Penetrate Bearing Surfaces, Fits OE Arm and Aftermarket Arms with Maximum Press-Fit Diameter of 1.571 (in), Original Equipment (OE)
- Application Summary
- 2007-2012 Dodge Caliber (Front Lower) (Qualifier: Includes Powdered-Metal Gusher Bearing To Allow Grease To Penetrate Bearing Surfaces, Fits OE Arm and Aftermarket Arms with Maximum Press-Fit Diameter of 1.571 (in), Original Equipment (OE) Presses In From Below, Requires Replacement Joint To Be Pressed In From Above Arm); 2007-2017 Jeep Compass (Front Lower) (Mfr Body Code: MK / Qualifier: Includes Powdered-Metal Gusher Bearing To Allow Grease To Penetrate Bearing Surfaces, Fits OE Arm and Aftermarket Arms with Maximum Press-Fit Diameter of 1.571 (in), Original Equipment (OE) Presses In From Below, Requires Replacement Joint To Be Pressed In From Above Arm); 2007-2017 Jeep Patriot (Front Lower) (Qualifier: Includes Powdered-Metal Gusher Bearing To Allow Grease To Penetrate Bearing Surfaces, Fits OE Arm and Aftermarket Arms with Maximum Press-Fit Diameter of 1.571 (in), Original Equipment (OE) Presses In From Below, Requires Replacement Joint To Be Pressed In From Above Arm); 2002-2007 Mitsubishi Lancer (Front Lower) (Aspiration: Naturally Aspirated / Qualifier: Includes Powdered-Metal Gusher Bearing To Allow Grease To Penetrate Bearing Surfaces, Fits OE Arm and Aftermarket Arms with Maximum Press-Fit Diameter of 1.571 (in), Original Equipment (OE) Presses In From Below, Requires Replacement Joint To Be Pressed In From Above Arm)
- Long Product Description
- Suspension Ball Joint Front Lower
- Extended Product Description
- MOOG K500063 Suspension Ball Joint Front Lower
- FAB
- EASY TO INSTALL -- Precision tolerances for easy installation and steering alignment giving you a perfect fit right out of the box
- FAB
- GREASEABLE SOCKET -- Reduces corrosion and wear by allowing new lubricant to flush contaminants
- FAB
- COMPREHENSIVE COVERAGE -- Available for foreign and domestic nameplates
- FAB
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate seals out debris and minimizes looseness, reducing bearing wear and promoting longer life
- FAB
- ABSORBS IMPACT -- Belleville preload washer helps keep the bearing package tight as bearings wear
- FAB
- STRONG AND DURABLE -- Ball studs are heat treated to match or exceed OE requirements to inhibit premature failure and improve fatigue strength
- FAB
- PROBLEM SOLVER(R) GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- Product Description - Invoice
- Ball Joint
- Marketing Description
- Backed by superior materials and rigorous testing, MOOG(R) ball joints deliver reliable performance you can count on. MOOG problem-solving innovations ensure fast, hassle-free installation.
- Short Product Description
- Ball Joint
- Adjustable
- No
- Cotter Pin Hole
- No
- Greaseable
- Yes
- Material
- Neoprene
- Mounting Hardware Included
- No
- Mounting Hole Quantity
- 0
- Mounting Type
- Press-In
- Suspension Grade Type
- Standard
Specifications
The MOOG Suspension Ball Joint contains no remanufactured components, and is designed to operate in either city or highway driving.
This part fits at least: 77 vehicles
Year | Make | Model | Engine | Notes |
---|---|---|---|---|
2017 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; MK; Quantity needed per vehicle: 2 |
2017 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; MK; Quantity needed per vehicle: 2 |
2017 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 180HP SOHC Naturally Aspirated Tigershark | [Suspension Ball Joint] Front Lower; MK; Quantity needed per vehicle: 2 |
2017 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2017 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2016 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2016 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2016 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2016 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2015 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2015 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2015 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2015 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2014 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2014 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2014 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2014 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2013 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2013 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2013 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2013 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2012 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN - U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2011 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B 173HP DOHC Naturally Aspirated PZEV | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2010 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Dodge | Caliber | 1.8L 1798cc L4 GAS FI VIN C U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B 173HP DOHC Naturally Aspirated PZEV | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN F U/KHP DOHC Turbocharged GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated PZEV | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN A 158HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B 172HP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2009 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated PZEV | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Dodge | Caliber | 1.8L 1798cc L4 GAS FI VIN C U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN F U/KHP DOHC Turbocharged GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN K U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN 0 U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN W U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN 0 U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2008 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN W U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Dodge | Caliber | 1.8L 1798cc L4 GAS FI VIN C U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Dodge | Caliber | 2.0L 1998cc L4 GAS FI VIN B U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Dodge | Caliber | 2.4L 2360cc L4 GAS FI VIN K U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Jeep | Compass | 2.0L 1998cc L4 GAS FI VIN 0 U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Jeep | Compass | 2.4L 2360cc L4 GAS FI VIN W U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Jeep | Patriot | 2.0L 1998cc L4 GAS FI VIN 0 U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Jeep | Patriot | 2.4L 2360cc L4 GAS FI VIN W U/KHP DOHC Naturally Aspirated GEMA | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2007 | Mitsubishi | Lancer | 2.0L 1999cc L4 GAS FI VIN E U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Quantity needed per vehicle: 2 |
2006 | Mitsubishi | Lancer | 2.0L 1999cc L4 GAS FI VIN E U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2006 | Mitsubishi | Lancer | 2.4L 2378cc L4 GAS FI VIN F U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2005 | Mitsubishi | Lancer | 2.0L 1999cc L4 GAS FI VIN E U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2005 | Mitsubishi | Lancer | 2.4L 2378cc L4 GAS FI VIN F U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2004 | Mitsubishi | Lancer | 2.0L 1999cc L4 GAS FI VIN E U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2004 | Mitsubishi | Lancer | 2.0L 2000cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2004 | Mitsubishi | Lancer | 2.4L 2400cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2003 | Mitsubishi | Lancer | 2.0L 2000cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
2002 | Mitsubishi | Lancer | 2.0L 2000cc L4 GAS FI VIN - U/KHP SOHC Naturally Aspirated | [Suspension Ball Joint] Front Lower; Natural; Quantity needed per vehicle: 2 |
Warranty Information
New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.
For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.
Under NO circumstances will our liability exceed the amount of the original sale.
Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.
Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.