Suspension Control Arm and Ball - MOOG - New MOOG Suspension Control Arm And Ball Joint Assembly

Part: RK621538
  • HIGHLY PRECISE ENGINEERING -- Optimized bushings for quiet operation and resistance to wear, salt, road grime and oils
  • ENHANCED STRUCTURAL STRENGTH -- Heat treated to match or exceed OE requirements to inhibit premature failure
  • LONG LIFE -- Ball stud shape ensures fatigue life, compensating for sag and suspension and adding extra swing when you need it
  • INSTALLATION READY -- Pre-installed ball joints with sealed sockets for maintenance-free operation
  • ADDED CORROSION PROTECTION -- Coated studs and e-coated cast iron and steel control arms inhibit premature deterioration
  • COMPREHENSIVE COVERAGE -- Available for foreign and domestic nameplates
  • EASY TO INSTALL -- Precision tolerances for easy installation and steering alignment giving you a perfect fit right out of the box
  • Price:   $ 178.11

  • Availability: In Stock

More fitment information is required   Check if this fits your vehicle.

Product Details

Manufacturer:
MOOG
Part Number:
RK621538
Manufacturer Part Number:
RK621538
Description:
Suspension Control Arm and Ball
Long Description:
Suspension Control Arm And Ball Joint Assembly
Part Type:
Suspension Control Arm And Ball Joint Assembly
Category:
Suspension
Subcategory:
Suspension Springs And Related Components

Technical Details

Condition:
New
Product Fit:
Direct Fit
Weight:
6.8 pounds
Height:
21"
Width:
16.5"
Length:
3.5"
UOM:
EA
Quantity Sold:
Sold individually
Qty Per Application:
1
Minimum Order Qty:
1
Item GTIN:
080066042459

Specifications

Adjustable
No
Ball Joint Mounting Type
Press In
Ball Joint Stud Type
Threaded
Bushing Material
Rubber
Bushings Included
Yes
Control Arm Color
Black
Control Arm Material
Forged Steel
Control Arm Maximum Length
11.730 IN
Grease Fitting Included
No
Mounting Hardware Included
Yes
Pre-Greased
Yes
CTO
TW
Emission Code
4
Canadian Harmonizing Tariff Code
8708809900
Harmonized Tariff Code (Schedule B)
8708807000
Harmonized Tariff Code (HTS)
8708806590
Life Cycle Status Code
2
Life Cycle Status Description
Available to Order
SDR Required Flag
N
PRC
NEW
Taxable
Y
APS
2005-2019 Chrysler 300 (Front Right Upper) (Liter: 5.7, 3.5, 3.6 & Drive: AWD / Qualifier: Premium OE Replacement); 2017-2019 Dodge Challenger (Front Right Upper) (Drive: AWD / Qualifier: Premium OE Replacement); 2007-2019 Dodge Charger
Application Summary
2005-2019 Chrysler 300 (Front Right Upper) (Liter: 5.7, 3.5, 3.6 & Drive: AWD / Qualifier: Premium OE Replacement); 2017-2019 Dodge Challenger (Front Right Upper) (Drive: AWD / Qualifier: Premium OE Replacement); 2007-2019 Dodge Charger (Front Right Upper) (Drive: AWD / Qualifier: Premium OE Replacement); 2005-2008 Dodge Magnum (Front Right Upper) (Drive: AWD / Qualifier: Premium OE Replacement)
Long Product Description
Suspension Control Arm and Ball Joint Assembly front right upper
Extended Product Description
MOOG RK621538 Suspension Control Arm and Ball Joint Assembly front right upper
FAB
HIGHLY PRECISE ENGINEERING -- Optimized bushings for quiet operation and resistance to wear, salt, road grime and oils
FAB
ENHANCED STRUCTURAL STRENGTH -- Heat treated to match or exceed OE requirements to inhibit premature failure
FAB
LONG LIFE -- Ball stud shape ensures fatigue life, compensating for sag and suspension and adding extra swing when you need it
FAB
INSTALLATION READY -- Pre-installed ball joints with sealed sockets for maintenance-free operation
FAB
ADDED CORROSION PROTECTION -- Coated studs and e-coated cast iron and steel control arms inhibit premature deterioration
FAB
COMPREHENSIVE COVERAGE -- Available for foreign and domestic nameplates
FAB
EASY TO INSTALL -- Precision tolerances for easy installation and steering alignment giving you a perfect fit right out of the box
Product Description - Invoice
Cntrl Arm w Ball Jt
Marketing Description
MOOG premium control arms for foreign and domestic nameplates are engineered for structural strength and corrosion protection.
Short Product Description
Cntrl Arm w Ball Jt

The MOOG Suspension Control Arm and Ball contains no remanufactured components, and is designed to operate in either city or highway driving.

This part fits at least: 143 vehicles

Year Make Model Engine Notes
2023 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2023 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2023 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2023 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2023 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2023 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2023 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2023 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2023 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2023 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2023 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2022 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2022 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2022 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2022 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2022 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2022 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2022 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2022 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2022 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2022 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2022 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2021 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2021 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2021 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2021 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2021 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2021 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2021 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2021 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2021 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2021 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2021 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2020 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2020 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2020 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2020 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2020 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2020 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2020 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2020 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2020 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2020 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2020 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2019 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2019 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2019 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2019 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2019 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2019 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2019 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2019 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2019 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2019 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2018 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2018 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2018 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2018 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2018 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2018 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2018 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2018 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2018 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2018 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2017 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2017 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2017 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2017 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2017 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2017 Dodge Challenger 3.6L 3604cc V6 GAS FI VIN G 305HP DOHC Naturally Aspirated Pentastar
2017 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2017 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2016 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2016 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2016 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2016 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2016 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2016 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2016 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2015 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2015 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2015 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2015 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 300HP DOHC Naturally Aspirated Pentastar
2015 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2015 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2015 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2014 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2014 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2014 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2014 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2014 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2014 Dodge Charger 5.7L -cc V8 GAS FI VIN T 370HP OHV Naturally Aspirated HEMI
2013 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2013 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2013 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2013 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2013 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2013 Dodge Charger 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2012 Chrysler 300 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2012 Chrysler 300 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2012 Chrysler 300 5.7L -cc V8 FLEX FI VIN 2 U/KHP OHV Naturally Aspirated HEMI
2012 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2012 Dodge Charger 3.6L 3604cc V6 FLEX FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2012 Dodge Charger 3.6L 3604cc V6 GAS FI VIN G 292HP DOHC Naturally Aspirated Pentastar
2012 Dodge Charger 5.7L -cc V8 FLEX FI VIN 2 U/KHP OHV Naturally Aspirated HEMI
2012 Dodge Charger 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2011 Chrysler 300 5.7L -cc V8 FLEX FI VIN T U/KHP OHV Naturally Aspirated HEMI
2011 Chrysler 300 5.7L -cc V8 GAS FI VIN T 363HP OHV Naturally Aspirated HEMI
2011 Dodge Charger 5.7L -cc V8 FLEX FI VIN T U/KHP OHV Naturally Aspirated HEMI
2011 Dodge Charger 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2010 Chrysler 300 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2010 Chrysler 300 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2010 Dodge Charger 2.7L 2736cc V6 GAS FI VIN D U/KHP DOHC Naturally Aspirated
2010 Dodge Charger 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2010 Dodge Charger 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2009 Chrysler 300 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2009 Chrysler 300 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2009 Dodge Charger 2.7L 2736cc V6 GAS FI VIN D U/KHP DOHC Naturally Aspirated
2009 Dodge Charger 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2009 Dodge Charger 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI
2008 Chrysler 300 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2008 Chrysler 300 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2008 Dodge Charger 2.7L 2736cc V6 GAS FI VIN R U/KHP DOHC Naturally Aspirated
2008 Dodge Charger 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2008 Dodge Charger 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2008 Dodge Magnum 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2008 Dodge Magnum 5.7L -cc V8 GAS FI VIN 2 U/KHP OHV Naturally Aspirated HEMI
2007 Chrysler 300 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2007 Chrysler 300 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2007 Dodge Charger 2.7L 2736cc V6 GAS FI VIN R U/KHP DOHC Naturally Aspirated
2007 Dodge Charger 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2007 Dodge Charger 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2007 Dodge Magnum 2.7L 2736cc V6 GAS FI VIN T U/KHP DOHC Naturally Aspirated
2007 Dodge Magnum 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2007 Dodge Magnum 5.7L -cc V8 GAS FI VIN 2 U/KHP OHV Naturally Aspirated HEMI
2006 Chrysler 300 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2006 Chrysler 300 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2006 Dodge Magnum 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2006 Dodge Magnum 5.7L -cc V8 GAS FI VIN 2 U/KHP OHV Naturally Aspirated HEMI
2005 Chrysler 300 3.5L 3497cc V6 GAS FI VIN G U/KHP SOHC Naturally Aspirated
2005 Chrysler 300 5.7L -cc V8 GAS FI VIN H U/KHP OHV Naturally Aspirated HEMI
2005 Dodge Magnum 3.5L 3497cc V6 GAS FI VIN V U/KHP SOHC Naturally Aspirated
2005 Dodge Magnum 5.7L -cc V8 GAS FI VIN 2 U/KHP OHV Naturally Aspirated HEMI

Warranty Information

New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.

For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.

All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.

Under NO circumstances will our liability exceed the amount of the original sale.

Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.

The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.

All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.

Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.