HVAC Heater Core - OSC - New OSC HVAC Heater Core

Part: 99388
  • Price:   N/A

  • Availability: Out of Stock

Fits your vehicle.

Product Details

Manufacturer:
OSC
Part Number:
99388
Manufacturer Part Number:
99388
Description:
HVAC Heater Core
Long Description:
HVAC Heater Core
Part Type:
Hvac Heater Core
Category:
Hvac
Subcategory:
Motors Core Case And Related Components

Technical Details

Condition:
New
Product Fit:
Direct Fit
Weight:
3.107 pounds
Height:
7.687"
Width:
9.56"
Length:
13.675"
UOM:
EA
Quantity Sold:
Sold individually
Qty Per Application:
0
Minimum Order Qty:
1
Item GTIN:

Specifications

The OSC HVAC Heater Core contains no remanufactured components, and is designed to operate in either city or highway driving.

This part fits at least: 114 vehicles

Year Make Model Engine Notes
2020 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 295HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Dodge Durango 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Jeep Grand Cherokee 6.2L 6166cc V8 GAS FI VIN 9 707HP OHV Supercharged HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2020 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 295HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Dodge Durango 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Jeep Grand Cherokee 6.2L 6166cc V8 GAS FI VIN 9 707HP OHV Supercharged HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2019 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Dodge Durango 3.6L 3604cc V6 GAS FI VIN G 295HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Dodge Durango 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 293HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 6.2L 6166cc V8 GAS FI VIN 9 707HP OHV Supercharged HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2018 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 475HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2017 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2017 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2017 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2017 GMC Acadia Limited 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2017 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2016 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2016 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2016 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2016 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2016 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2016 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2016 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2016 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2016 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2016 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2016 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2015 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2015 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2015 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 295HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2015 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2015 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2015 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2015 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2014 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2014 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2014 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 295HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2014 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2014 Jeep Grand Cherokee 3.0L 2987cc V6 DIESEL FI VIN M 240HP DOHC Turbocharged EcoDiesel [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2014 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2013 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2013 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2013 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2013 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2013 Dodge Durango 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2013 Dodge Durango 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2013 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2013 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2013 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2013 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2012 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2012 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2012 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2012 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2012 Dodge Durango 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2012 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2012 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2012 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2012 Jeep Grand Cherokee 6.4L 6424cc V8 GAS FI VIN J 470HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2011 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2011 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2011 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2011 Dodge Durango 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2011 Dodge Durango 5.7L -cc V8 GAS FI VIN T U/KHP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2011 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2011 Jeep Grand Cherokee 3.6L 3604cc V6 FLEX FI VIN G 290HP DOHC Naturally Aspirated Pentastar [HVAC Heater Core] Quantity needed per vehicle: 1
2011 Jeep Grand Cherokee 5.7L -cc V8 GAS FI VIN T 360HP OHV Naturally Aspirated HEMI [HVAC Heater Core] Quantity needed per vehicle: 1
2010 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2010 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2010 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2010 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2010 Saturn Outlook 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2009 Buick Enclave 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2009 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2009 Chevrolet Traverse 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2009 GMC Acadia 3.6L 3564cc V6 GAS FI VIN D 288HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2009 Saturn Outlook 3.6L 3564cc V6 GAS FI VIN D 281HP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2008 Buick Enclave 3.6L 3564cc V6 GAS FI VIN 7 U/KHP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2008 GMC Acadia 3.6L 3564cc V6 GAS FI VIN 7 U/KHP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2008 Saturn Outlook 3.6L 3564cc V6 GAS FI VIN 7 U/KHP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2007 GMC Acadia 3.6L 3564cc V6 GAS FI VIN 7 U/KHP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1
2007 Saturn Outlook 3.6L 3564cc V6 GAS FI VIN 7 U/KHP DOHC Naturally Aspirated [HVAC Heater Core] Front; Quantity needed per vehicle: 1

Warranty Information

New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.

For other parts, we provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quality. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.

All items are given a limited 90-days warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer.

Under NO circumstances will our liability exceed the amount of the original sale.

Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.

The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.

All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted.

Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.